Support Account Manager


Website FrossellDowning

Support Account Manager 

£27,000 + bonus earning potential £7,000 +

Milton Keynes


Excellent Benefits

  • Competitive Salary
  • Holiday Entitlement (28 + 8 Bank holidays)
  • Bonus
  • Pension
  • Health Care Insurance (BUPA)
  • Cash Plan (Health Shield)
  • Income Protection Insurance
  • Childcare Vouchers
  • Educational Grant Scheme
  • Employee Assistance Program
  • Life Insurance


We are recruiting for a Customer Service Executive to work within logistics for a leading, reputable company based in Milton Keynes. You will be responsible in delivering a first-class level of service, by ensuring that all administrationrelating to customer orders is dealt with efficiently and accurately. Adhering to processes, procedures and SLA’S / KPI’S will ensure maximum customer satisfactionwhen dealing with customer deliveries, standing orders and reviewing accounts.

Key responsibilities:

  • Customer order processing
  • Delivery scheduling
  • Contract management
  • Customer Batchold
  • Dealing with customer enquiries
  • SAP change control
  • Stock management
  • Back orders

Essential skills and experience required:

  • GCSE in Maths and English
  • Proven track record in customer services within sales and distribution
  • Knowledge of SAP
  • Intermediate knowledge of MS word, excel and outlook
  • Excellent communication skills
  • Must be customer focused
  • Able to work under pressure

Person Specification:

  • Good time management
  • Strong negotiation skills
  • Good communication
  • Must be well organised
  • Must be customer centric
  • Team orientated
  • Self-motivated



To apply for this job email your details to

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

Recent Posts
Contact Us

Send us an email and we'll get back to you as soon as we can!